NAC is seeking a Service Sales Account Manager to add to our growing service department. The Service Sales Account Manager is responsible for driving and fostering relationships with our service clients on service and construction related projects from start to successful completion, safely and achieving quality results.

Responsibilities of Service Sales Account Manager:

Manage the sales process to advance each of our client's operational and environmental objectives, needs, and requirements. Primary focus would be to service our owner direct market and the systems and offerings that NAC Mechanical & Electrical Services provides.

Primary Job Duties:

  • Sells, with minimal supervision, the NAC Mechanical & Electrical Services offerings persuasively, persistently and confidently to building owners at the C & D-level while reaching optimal profit levels.
  • Focuses on improving the existing building to allow the building owner to achieve business objectives.
  • Manages multiple, ongoing, opportunities particularly focusing on selling services and retrofits. Sells, renews and expands renewable service agreements, including multi-year agreements, to both new and existing customer.
  • Builds collaborating relationships with the owner or owner representatives responsible for the decision-making process to drive the sale of NAC Mechanical & Electrical Services offerings.
  • Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language. Demonstrates technical expertise and maintains a high level of credibility.
  • Seeks out, targets and initiates contact with multiple prospective customers. Understands and leverages the sales process outcomes as well as demonstrates evidence of gaining small trial closes.
  • Qualifies and assesses potential customers. Develops leads to support our other business segments.
  • Addresses customer's operational and environmental objectives, needs and requirements.
  • Recommends solutions and links customer objectives to total value solution and competitive advantage.
  • Differentiates NAC Mechanical & Electrical Services offerings and products from competitors.
  • Positively influences service strategies with owners. Frequently creates competitive, high quality and timely estimates, proposals, and cost/benefit analysis. Effectively writes, and presents proposals.
  • Negotiates value, addresses resistance and closes the sale. Differentiates NAC Mechanical & Electrical
  • Services as a total building environment supplier.
  • Utilizes applicable sales tools effectively to plan and document progress as well as increase business opportunity in accounts. Leverages NAC Mechanical & Electrical Services sales process to close sales quickly.
  • Works with the sales team by building and fostering team relationships to ensure customer satisfaction. Solicits support from and communicates effectively with internal staff. Develops relationship with the different teams within NAC Mechanical & Electrical Services to exceed customers' expectations.
  • Acts as the customer's advocate in interactions with NAC Mechanical & Electrical Services to ensure the customer obtains the best value from NAC Mechanical & Electrical Services offerings.
  • Keeps management informed of progress and account status. 

Knowledge, Skills and Education Qualifications: Technical Skills and Education:

  • Prefer knowledge in one of the following: HVAC, electrical, automation or contracting process
  • Prefer 3-5+ years experience in industry estimating temperature controls, mechanical, or electrical systems
  • Experience with reading construction documents
  • Strong writing, communication skills
  • Possess valid MN state motor vehicle license and safe driving record.
  • Strong proficiency in Microsoft Word, Excel and Outlook

Personal and Organizational Skills Include:

  • Customer focus
  • Drive for results
  • Priority setting
  • Planning/Time management
  • Organizing
  • Problem Solving
  • Interpersonal Savvy
  • Listening

Salary/Benefits: 

  • Estimated Salary range of $58,000 to $80,000 (depending on experience) plus Incentive
  • Medical, Dental, and Vision Insurance
  • PTO/Holiday Package
  • Employee Stock Purchase Plan (ESPP)
  • Profit Sharing Plan
  • Matching 401K
  • Ergonomic work stations
  • Incentives for environmentally-friendly behavior 

About the Company:

NAC is an industry leading mechanical, electrical, and technology contractor.  We provide innovative construction and service solutions for medium and large-scale commercial projects.  NAC is built on integrity and with its customer-first model, delivers commitment and a strong partnership for each customer.  NAC offers mechanical and electrical construction; engineering, design and estimation; building automation, controls and system integration; building technologies and systems; fabrication; preventative maintenance and 24/7 service.  With our many capabilities and more than 30 years of experience and proven success, NAC is the single-source mechanical contractor our customers trust and rely on.  Our growth and expanding disciplines makes NAC a very exciting place to work, offering endless career opportunities for the motivated people on our team.  This is a tremendous opportunity for a motivated person.

Equal Opportunity Employer, including disabled and veterans.
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