Join us in building a better future for our community! 

Salary Range $62,048 - $71,338 (DOE)

Posting Date Monday March 10th - Tuesday March 18th   

Are you a tech-savvy problem solver who thrives in a dynamic environment? Do you enjoy managing and supporting critical information systems that power business operations? If so, Trico wants you on our team!

As an Information Systems Support Specialist, you will play a vital role in managing Trico’s information systems, including telecommunications, databases, servers, networks, hardware, and software. You will ensure our business applications run smoothly while providing technical support and maintaining system security.

Why Join Us?

At Trico, we’re committed to innovation, teamwork, and delivering reliable solutions to our employees and members. We offer a collaborative work environment, opportunities for growth, and the chance to make a real impact in our industry.

What You'll Do

• Research, design, implement, and maintain technology solutions to support business needs.

• Support software implementation, including setup and administration of applications like NISC iVUE.

• Manage system access, security permissions, and software updates to ensure data integrity.

• Troubleshoot and resolve issues related to computers, phone systems, servers, and software applications.

• Conduct security audits and ensure compliance with industry standards.

• Develop and execute system recovery procedures, including backup and disaster recovery planning.

• Serve as the bridge between vendors and end-users to optimize system performance.

• Provide technical assistance, manage helpdesk escalations, and maintain IT inventory.

Minimum Qualifications

• • High School Diploma or equivalent; 3-5 years of IT experience.

  • Proficiency in Windows Server, Active Directory, Office 365, and Microsoft Azure.

  • Experience with virtualized environments (Citrix, VMware, etc.).

  • Strong problem-solving skills and ability to troubleshoot applications effectively.

For additional information about the job please click Information System Support Specialist II

Why work at Trico

Trico Electric Cooperative is a member-owned, not-for-profit, distribution cooperative headquartered in Marana, Arizona. We service more than 50,000 Members in rural areas surrounding the City of Tucson across three counties in southern Arizona. Trico is dedicated to making a difference in the communities we serve by providing our Members cost-effective and sustainable energy solutions. In our pursuit of excellence, Trico seeks innovative ways to enhance utility services, ensuring they align with the dynamic needs of our communities. We understand the importance of staying ahead of the curve and are dedicated to exploring cutting-edge solutions that redefine the provision of critical resources. Our present and future success depends on the creative and dedicated employees of our company who demonstrate Trico’s Core Values of:  Service, Dependability, Innovation, and Integrity.

Employee Benefits

Trico’s success is rooted in our employees’ talent, well-being, health, and safety. As an electric cooperative and utility, our role in the community is vital, and we recognize the value of a high-achieving and diverse workforce to serve our Members.

We offer a comprehensive benefits package to meet the needs of our employees and their families and enhance their well-being. We recognize that to effectively serve our Members and the communities in which we live, our employees must feel engaged, supported, and valued. In addition to competitive pay, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Medical, vision, dental, and life insurance
• MTO/Catastrophic Leave
• 88 hours of Holiday pay
• Wellness programs (including access to a recreation and fitness facility)
• Tuition assistance for both undergraduate and graduate programs

Equal Opportunity Employer Statement

At Trico, we are committed to a diverse and inclusive work environment. Together, we create an inclusive workplace where we hold ourselves and each other accountable to demonstrate our values and principles, where our employees are empowered to be the best they can be. Our diversity and inclusion efforts strengthen Trico’s workforce, produces strong strategic decisions, and help us deliver reliable service to our members. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law.