Company Information

Centurion Industries, Inc. is a privately held, multi-divisional corporation which provides diversified metal fabrication and industrial construction services throughout the U.S.  At Centurion, we believe our employees are our greatest business asset, and we work hard to help them develop to be their best, to recognize them for their talents, and to provide opportunities to advance their career.  Centurion offers an enjoyable, casual, family-friendly culture, which translates into our low turnover rate. 

Location: Hybrid (Work primarily remotely, with occasional in-office hours at our Corporate offices located in Garrett, IN) | Occasional Travel
Job Type: Full-Time, Non-exempt
Department: People Department (HR), Centurion Industries, Inc.
About the Role:

Are you passionate about helping people navigate the healthcare system and get the most from their benefits? We’re looking for a caring, resourceful, service-minded, persistent and proactive Care Navigator to support our employees across the U.S. in making informed, confident, quality-focused, and cost-effective decisions about their health and wellness benefits.

As a key member of our corporate Benefits team, the Care Navigator will guide employees and their covered family members through their employer-sponsored health plan, assist with claims and coverage questions, and ensure they can access high quality care, while minimizing employee financial obligation. This is an exciting opportunity to support a diverse, multistate workforce while improving employee satisfaction and health outcomes.

What You’ll Do:

• Serve as a trusted, first point of contact for employees and covered family members with questions about medical, prescription drug, preventive care, dental, vision, mental health, EAP, and telehealth benefits.
• Help employees understand coverage details, resolve claims and billing issues, and connect with highly rated in-network providers.
• Provide personalized support in finding and understanding care options, scheduling appointments, and navigating individual healthcare journeys.
• Educate employees about employer-sponsored, low-to-no-cost solutions, like high quality provider usage, bundled services, and free lab, radiology and telehealth options,
• Assist plan members in working with healthcare providers, claim administrators, and other ancillary healthcare vendors.
• Track and report common issues, trends, and opportunities for benefit education or plan improvements.
• Partner with HR and Benefits teams to deliver virtual or in-person educational sessions, benefit fairs, and onboarding presentations.

Who You Are:

While not absolute requirements, the ideal candidate will possess:

• Experience in a hospital or healthcare environment, healthcare navigation, care coordination, case management, nursing role, benefits support, or a related role.
• A college degree is fine, but it is NOT required.
• Strong understanding of employer-sponsored health plans, care pathways, claim processing, and insurance carrier processes. (But we’ll teach you these things, too!)
• Great phone and interpersonal communication skills — empathetic, clear, and patient with employees from all backgrounds.  A teacher, not an enabler.
• Strong work ethic and service mindset, sound character, and persistent to solve a problem to the end.
• Able to handle sensitive health information with professionalism and confidentiality.
• Ability to travel on rare occasion.

Why Join Us:

• Work primarily from home, with some flexibility for your schedule.  Occasional in-office hours in Garrett, IN will be required.
• Make a meaningful difference in the lives and health of employees and their families.
• Join a growing company that places high value on employee health and personal growth.
• Be part of a casual, collegial, family-friendly corporate team with very low turnover.
• Competitive pay, comprehensive top-tier benefits package, bonus potential, and opportunities for growth.

Offering:

• Competitive pay
• Comprehensive benefits package, including group health (Medical, dental, vision and Rx), 401k with employer match, life/ADD, flexible spending accounts, PTO, holidays, STD/LTD, and more.
• Nationally Recognized Group Health Plan (including medical, dental, vision and Rx coverage)
• Free Telehealth
• 401(k) with Employer Match
• Paid Time Off (PTO) and Holidays
• Company Paid and Voluntary buy-up life insurance/AD&D, employee assistance program
• Healthcare and Childcare Flexible Spending Plans
• Short/Long term Disability Coverage

How to Apply:

Complete our application and attach your resume and a short cover letter explaining why you're excited about this role. We can’t wait to meet you