The mission of Lebanon Utilities is to provide our community with reliable, economical and high quality services in a friendly and courteous manner. 

 

What we are proud to offer you: 

  • Health Insurance (begins first day of employment)  
  • Retirement 
  • Health Savings Account
  • Dental
  • Vision
  • STD, LTD
  • Term & Accidental Life 
  • PTO
  • Floating Holidays 
  • Paid Holidays 
  • Continuing Education Benefits 

 

Essential Duties and Responsibilities: ·    

  • Answers, screens, and directs telephone calls and takes messages.
  • Handles customer requests that are of an operational nature for Water / Wastewater as well as documents and follows up to ensure timely resolution. 
  • Prepares correspondence/forms and maintains records of certified mailings and correspondence as requested by staff.
  • Issues purchase orders and assists Water / Wastewater Operations in purchasing activities.
  • Reconciles materials issued for construction and maintenance work orders upon completion.
  • Processes all incoming and outgoing freight.
  • Maintains and updates reports in the following areas – Backflow Maintenance, Safety Programs, Fuel Reports, Hydrant Meters, Truck Fill-Up and Inventory, NPDES Reports.
  • Tracks Hydrant Meters and Bulk Water sales.
  • Call in 811 locates as requested by staff.
  • Registers staff for training; processes corresponding purchase orders and travel and training forms.
  • Serves as liaison between Lebanon Utilities and Indiana Paging Network including:
    • maintaining the on-call listing for all departments
    • maintaining the pagers and issuing replacement pagers as needed
    • compiling and sending daily after hour calls notifications
  • Maintains user codes for access to the gate at the Water/Wastewater Facility.
  • Updates the Lebanon Utilities website as it pertains to Water /Wastewater issues.
  • Verifies completion of and submits to IDEM the monthly report of operations for the Water Treatment Plants.
  • Completes and submits the monthly report of operations to IDEM via NetDMR for the Wastewater Treatment Plant and for the Sugar Creek Water Treatment Plant.
  •  Initiates and follows through to completion the yearly chemical bid.
  • Processes monthly reports for on-going projects for the Finance Department
  • Processes monthly top customer reports for water and wastewater.
  • Processes the monthly power usage reports for the lift stations.
  • Processes the monthly large power usage report for the Lebanon Utilities.
  • Schedules water and sanitary sewer inspections between the contractors and our staff.
  • Processes water and wastewater permits due to inspections for Customer Service.
  • Processes sanitary sewer and water inspections in mCare.

 

Qualifications: 

  • High school education or equivalent required.
  • Three to five years related work experience.
  • Strong written and verbal communication skills necessary in order to deal with a wide range of personalities both inside and outside the organization.
  • Strong word processing and spreadsheet skills and the ability to use a variety of office equipment such as calculators, copiers, typewriter, facsimile machine, personal computer, etc.
  • A valid driver’s license required.
Equal Opportunity Employer, including disabled and veterans.
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