Job title: BSA Compliance Risk Manager

Reports to: BSA Officer

Classification: non-exempt

Work Location: Hybrid or remote, business needs require proximity to one of our six branches

Office Location: Any one of our 6 branches (Nebraska Branches: Omaha, Elkhorn, NE City. Iowa Branches: Oakland, Sidney, Hamburg)

Hours: Full Time, Monday – Friday, 8am – 5pm

Summary/objective

In this pivotal position, you will serve as a key partner to the BSA Officer, helping to develop, implement, and maintain a robust Bank Secrecy Act (BSA) Compliance Program. You will play a vital role in ensuring the organization meets regulatory requirements, identifies and investigates suspicious activity, and proactively mitigates fraud risks.

You’ll bring a strong understanding of regulatory frameworks, sharp investigative skills, and a passion for protecting the financial system from illicit activity. Your attention to detail and proactive approach will support a culture of compliance and integrity across the organization.

Essential functions

• Review cash activity reports and courier logs for anomalies or red flags.
• Prepare and submit Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs).
• Monitor and manage alerts and cases within Verafin or similar BSA/AML software.
• Conduct Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) reviews.
• Prepare high-risk customer reviews and compile monthly/quarterly BSA reports.
• Audit Customer Identification Program (CIP) and Beneficial Ownership (BO) records for accuracy and compliance.
• Respond to employee inquiries and deliver BSA/AML-related training.
• Navigate sensitive or challenging conversations with employees and customers in a respectful, empathetic, and solution-oriented manner.
• File fraud reports and manage 314(a) and 314(b) information-sharing requests.
• Maintain and update BSA/AML/OFAC policies, procedures, and risk assessments.
• Optimize transaction monitoring systems and recommend rule tuning as needed.
• Coordinate with internal and external auditors and examiners during reviews.
• Stay current on BSA/AML/OFAC regulations, fraud trends, and industry best practices.
• Travel between branches as needed and attend external compliance conferences.
• Perform other duties as assigned by management.
• Provides prompt and effective service to internal and external customers.
• Demonstrate commitment, dependability, and respect for other team members.
• Regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability.
• Perform physical requirements as described in the Physical Requirements section

Required Qualifications & Experience:

• Minimum of 3 years of experience in a BSA/AML compliance role within a financial institution.
• Strong knowledge of BSA, AML, OFAC, and FinCEN regulations.
• Experience with BSA/AML software such as Verafin, Abrigo, or FCRM.
• Bachelor’s degree in finance, Business, Accounting, or a related field are preferred. 
• Relevant certifications are strongly preferred.
• Excellent analytical, investigative, and organizational skills.
• Strong written and verbal communication skills, including the ability to have difficult conversations with employees and customers.
• High level of professionalism, integrity, and discretion.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in time management and multitasking.

Supervisory responsibilities— none

Work environment—The incumbent works in an office environment that is not substantially exposed to adverse

environmental conditions such as heat, cold, or extreme noise.

Physical demands:

• Sedentary work that primarily involves sitting/standing.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Occasionally lifting or carrying objects less than 15 lbs.
• Communicating with others to exchange information.
• Communicating by means of spoken word to impart oral information to convey detailed spoken instructions to other workers, clients, & the public accurately, loudly and/or quickly.
• Constant repeating motions that may include the wrists, hands and/or fingers.
• Clear vision at approximately 20” or less, including use of computers, mid-range and 20’ or more.
• Ability to hear, understand, and distinguish speech in person, over the telephone, computer and/or remote speech.
• Reaching or extending hand(s), arm(s) in any direction, straightening arm(s) and elbow(s) and engaging the shoulders(s).
• Driving.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Bending, sitting, lifting and driving.

Travel: 5% Travel to branches

Affirmative action plan/equal employment opportunity (AAP/EEO) statement— Arbor Bank maintains a policy of non-discrimination with employees and applicants for employment. No aspect of employment with us will be influenced in any manner by race, color, religion, sex, age, national origin, marital status, disability or any other basis protected by applicable law. We also believe in the principles of the Americans With Disabilities Act (ADA). ADA prohibits employers from unlawfully discriminating against employees or job applicants with disabilities when making employment decisions. We will provide reasonable accommodation to otherwise qualified disabled employees or applicants. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at HR@arborbanking.com