Retail Yard & Counter Associate

MAC Pavement Maintenance Products

Location: Kansas City, MO
Employment Type: Full-Time

About Us

MAC Pavement Maintenance Products is a leading provider of pavement maintenance materials, tools, and equipment across the Midwest. We support contractors, municipalities, and property owners with high-quality products, expert service, and a safety-first culture. As a 100% employee-owned company (ESOP), our team members share directly in the success they help build.

Position Overview

The Retail Yard & Counter Associate plays a critical role in daily branch operations by supporting customers at the sales counter, assisting in the yard and warehouse, and ensuring a clean, safe, and organized retail environment. This is a hands-on role that combines customer service, product knowledge, physical work, and operational responsibility.

This position is ideal for someone who enjoys working with their hands, interacting with customers, and being part of a fast-paced, team-oriented environment. Opportunities for growth and advancement are available for high performers.

Key Responsibilities

Operations & Safety

    • Open and close the showroom, yard, and warehouse as scheduled
    • Complete daily reports and operational checklists
    • Maintain a clean, safe work environment and follow all safety procedures
    • Work outdoors and perform physical labor in varying weather conditions
    • Other duties as assigned

Customer Service & Sales

    • Provide excellent customer service at the sales counter, in the yard, in the warehouse, and over the phone
    • Assist customers with pavement maintenance products including sealcoat, crack filler, striping paint, tools, and rental equipment
    • Answer product questions and provide basic recommendations (training provided)
    • Process POS transactions, customer orders, returns, and account inquiries

Yard, Warehouse & Equipment Operations

    • Load and unload trucks using pumps, forklifts, and manual handling
    • Maintain yard, warehouse, and showroom organization and appearance standards
    • Clean, inspect, and perform light maintenance on rental equipment
    • Assist with inventory organization and restocking
    • Support internal construction crews by preparing materials and equipment for jobs

Skills & Qualifications

  • Strong work ethic and team-first mindset
  • Valid driver’s license with a relatively clean motor vehicle record
  • 2+ years of customer service experience preferred
  • Forklift experience (2+ years preferred)
  • General mechanical aptitude or willingness to learn
  • Basic computer and point of sale (POS) system skills
  • Ability to lift heavy materials, stand for extended periods, and perform physical labor
  • Bilingual English/Spanish is a plus
  • Ability to work 40–50 hours per week, including weekends

Compensation & Benefits

  • Competitive wages with performance bonuses
  • Employee Stock Ownership Plan (ESOP) – 100% employee-owned
  • 401(k) with company match
  • Medical, Dental, Vision, Life, and Disability Insurance
  • Health Savings Account (HSA)
  • Paid holidays, vacation, and bereavement leave
  • Annual pay reviews
  • CDL training opportunities with pay increase upon obtaining CDL A
  • OSHA certification and ongoing training
  • Advancement opportunities – we promote from within

Equal Opportunity Employer

MAC Pavement Maintenance Products is proud to be a drug-free, equal opportunity employer.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese

 

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