Davis-Ulmer (DU) Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. Ellis Fire Suppression, based in Woburn, Massachusetts, has been delivering "Excellence in Fire Protection" since 2005 as a full-service fire protection provider — offering in-house design, fabrication, estimating, and 24/7 emergency response across specialized divisions for sprinklers, fire alarm, chemical and special hazard systems, life safety systems, and fire extinguishers. As a proud member of the DU Family of Companies, powered by APi Group, we combine the strength of a leading life safety network with the responsiveness and relationships of a local partner. Living our motto, "we protect what you value most," Ellis Fire Suppression offers a challenging and rewarding work environment for those passionate about keeping communities safe.
Due to continued growth, we are looking to add an Administrative Assistant to our Woburn, MA team. In this role, you will provide essential administrative and clerical support that keeps daily operations running smoothly across the office. You will handle a variety of tasks including data entry, scheduling, document preparation, and customer and vendor communication, while supporting multiple departments as needed. Success in this role requires strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
Key Responsibilities:
- Provide general administrative and clerical support to the office and its departments
- Answer and direct incoming phone calls, emails, and other correspondence in a professional manner
- Perform accurate data entry and maintain organized physical and electronic filing systems
- Prepare, format, and process documents, reports, and correspondence
- Assist with scheduling, appointments, and calendar coordination
- Support billing, invoicing, and other record-keeping tasks as needed
- Communicate with customers, vendors, and internal team members to relay information and resolve routine inquiries
- Order and maintain office supplies and materials
- Provide backup support to other administrative staff and departments as required
Qualifications:
- High school diploma or equivalent required
- Prior administrative, clerical, or office support experience preferred
- Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer skills
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritize effectively
- Professional demeanor and strong customer service orientation
- Ability to work both independently and as part of a team
Physical Demands & Work Environment:
- Primarily works in an office environment
- Frequently required to sit, use a computer, and operate standard office equipment
- Occasionally required to stand, walk, reach, and lift up to 25 pounds
- Regular and reliable attendance required
The wage for this role is $18.00 to $22.00 per hour, based on experience and qualifications.
As part of the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
Why Choose DU Family of Companies?
- Competitive Compensation – We offer a competitive wage based on your experience and qualifications.
- Comprehensive Benefits Package – Medical, dental, and vision coverage, 401(k) with company match, paid time off, and more.
- Strength of the Family – Backed by APi Group, a global, market-leading business services provider of safety and specialty services, giving you the resources and stability of a larger organization.
- Long-Term Career Relationships – Many of our employees have been with us for 20+ years, a testament to our supportive culture and opportunities for growth.
- Values Match – We are looking for people who share our values of safety, integrity, and a commitment to excellence.
Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.
